# SMS Flow Automations

Set up event-triggered SMS flows — welcome, abandoned checkout, win-back, upsell and more.

**Language:** en
**Audience:** platform
**Translation key:** platform.automations
**Search keywords:** automation, flow, trigger, abandoned checkout, win-back, upsell, welcome flow, event, order shipped
**Related pages:** /platform/es/automations, /platform/en/overview
**Help Center:** https://help.instasent.com/en/collections/3686812-sms-flow-automations

Automations send SMS automatically in response to what contacts do. Start with your first automation and triggers, then use the ready-made flow recipes — abandoned checkout, win-back, upsell, order shipped, reviews and others.

## Guides

- [How to start my first automation](https://help.instasent.com/en/articles/6678995-how-to-start-my-first-automation)
- [How to use triggers with custom events](https://help.instasent.com/en/articles/6678996-how-to-use-triggers-with-custom-events)
- [How to Create a Flow for New costumers](https://help.instasent.com/en/articles/10040617-how-to-create-a-flow-for-new-costumers)
- [How to Create the Abandoned Checkout Flow](https://help.instasent.com/en/articles/6678998-how-to-create-the-abandoned-checkout-flow)
- [How to Create a Viewed Product Flow](https://help.instasent.com/en/articles/10508007-how-to-create-a-viewed-product-flow)
- [How to Create the Customer Win-Back Flow](https://help.instasent.com/en/articles/10507105-how-to-create-the-customer-win-back-flow)
- [How to Create the Order Shipped Flow](https://help.instasent.com/en/articles/10507938-how-to-create-the-order-shipped-flow)
- [How to Create a “Thanks for a Purchase” Flow](https://help.instasent.com/en/articles/6679017-how-to-create-a-thanks-for-a-purchase-flow)
- [How to Create a ''Client added to lists'' Flow](https://help.instasent.com/en/articles/10031842-how-to-create-a-client-added-to-lists-flow)
- [How to Create the Review / UGC Flow](https://help.instasent.com/en/articles/12753093-how-to-create-the-review-ugc-flow)
- [How to Create the Abandoned Site Flow](https://help.instasent.com/en/articles/12793472-how-to-create-the-abandoned-site-flow)
- [How to Create the Upsell Flow](https://help.instasent.com/en/articles/12796542-how-to-create-the-upsell-flow)

[Browse all 20 guides in the Help Center →](https://help.instasent.com/en/collections/3686812-sms-flow-automations)